Any successful home health care provider should have references or recommendations readily available. Talk to your loved one's doctors, attorney, financial advisor and other members of the community that may know of companies that offer a premium quality service. Your local Area Agency on Aging will have a list of providers you can look at. If this agency or a hospital social work department can give a recommendation that would be great because they rarely do so and tend to save such references for the very best services.
Find Out Your Liability
Whenever you hire a private home health care provider, please understand that there will be certain liabilities involved. Be sure to learn more about insurance, taxes, worker's compensation, training and background checks before making any decisions. If you use an employment agency to make a hire for example, you could become the official employer of the caregiver which means responsibility for payment, taxes and numerous other obligations.
Analyze Their Equipment
Only consider home health care providers that use cutting edge communications and monitoring technology. Don't be afraid to ask questions. For example: How long does it take the service provider to find out if their employee has not turned up? How do they communicate with you? Do they provide online monitoring? Be specific with your questions and don't be fobbed off by vague answers.
Know Your Provider
As this company will be responsible for taking care of your loved one, you need to learn more about them and how they operate. Find out if they allow you and your loved one to interview candidates for the job and get information on how they train and support their team. Additionally, you need to find out how many different caregivers will be responsible for providing care. It is best if only 1-2 staff members are involved to maintain continuity. Your loved one should not be subjected to the confusion of having several different strange people in his/her home.